Our return policy is 7 days from date of purchase. If 7 days have elapsed since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will replace an item if shown to be defective. However, all Jim Pict Photography Prints are hand inspected for quality control prior to dispatch.
To complete your return, we require a receipt or proof of purchase.
In the event of a return, please email firstname.lastname@example.org for further instructions.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 14 days.
We do not offer exchanges on any items purchased.